Privacy Policy

At Mendlo Group (“Company,” “we,” “us,” or “our”), operating through themendloteam, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and services (collectively, the “Services”).

This policy does not apply to information processed on behalf of API or enterprise customers, which is governed by separate agreements.


1. Collection of Personal Information

We collect Personal Information in the following ways:

A. Information You Provide Directly

When you create an account, use our Services, or communicate with us, we may collect:

  • Account Information: Name, phone number, email address, login credentials, payment details, and transaction history

  • Content: Information included in submissions, uploads, messages, or feedback

  • Communication Information: Details shared when contacting us, including message content

  • Social Media Information: If you interact with our social media pages, we may receive basic profile or engagement data as permitted by the platform

B. Automatically Collected Information

When you use our Services, we may automatically collect:

  • Technical Information: IP address, browser type, device information, cookies, usage patterns, and analytics data to improve performance and user experience


2. Use of Personal Information

We use Personal Information to:

  • Provide, operate, and improve our Services

  • Communicate with you about updates, services, and offers

  • Conduct analytics, research, and fraud prevention

  • Comply with legal obligations and enforce our rights


3. Disclosure of Personal Information

We may share Personal Information:

  • With Service Providers: Who assist with business operations and service delivery

  • During Business Transfers: Such as mergers, acquisitions, or asset sales

  • For Legal Reasons: To comply with laws, regulations, or protect safety and rights

We do not sell your personal data.


4. Your Rights

Depending on your location, you may have the right to:

  • Access your Personal Information

  • Correct or update inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time (where applicable)

You may exercise these rights by contacting us through themendloteam or by calling 845-327-9879.


5. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children. If we become aware of such data, we will delete it promptly. Users under 18 must have parental or guardian permission.


6. Third-Party Websites

Our Services may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.


7. Security and Retention

We implement reasonable technical and organizational safeguards to protect your Personal Information. However, no system is completely secure. We retain data only as long as necessary to provide Services and comply with legal obligations.


8. International Users

Your information may be processed and stored in the United States or other jurisdictions where we or our service providers operate, in accordance with applicable laws.


9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on themendloteam, along with the updated effective date.


10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact Mendlo Group at 845-327-9879 or via our website themendloteam.


Consent to Communications

Scope of Consent

By submitting your personal information on our website, you agree that Mendlo Group, its affiliates, and trusted third-party partners may contact you via email, phone calls, text messages (SMS/MMS), AI calls, or other communication methods regarding services, updates, promotions, and offers.

Automated Calls & Messages

You acknowledge that communications may include autodialed or pre-recorded messages delivered using automated technology to the number you provided. Consent is not a condition of purchase.

Third-Party Communication

Your information may be shared with trusted partners solely for purposes consistent with this Privacy Policy and applicable data protection laws.

Voluntary & Opt-Out

Providing consent is voluntary. You may withdraw consent at any time by:

  • Replying STOP to any text message

  • Calling 845-327-9879